Resume for Eric Fox

Eric J. Fox

Qualifications

Self starter with proven Leadership abilities, able to identify gaps in processes and initiate corrective actions, excellent oral and written communication and project management skills.
Over twenty years of computing experience, including more than five years in a large system, multiple server distributed environment and over nine years in large scale mainframe environments.
Experienced with installation, configuration, administration, and maintenance of Sun V880, V100, E420, E450 and E250 servers and administration of Sun E3500, E6000, E10K, and IBM RS/6000 servers, as well as Sun Sparc, UltraSparc, SunBlade, and SunRay workstations.
Experienced with installation, configuration, administration, and maintenance of sparc and x86 Solaris, sparc and i386 NetBSD, FreeBSD, and Linux, and administration of AIX and SCO operating systems, as well as Network Appliance F500, F700, & F800 series fileservers.
Experienced with installation, configuration, and maintenance of firewall, gateway, and proxy servers, NIS and NIS+ servers, and DNS, web, MySQL, and email servers, as well as installation and configuration of Samba on UNIX file servers and domain controllers for support of Windows 95/98/NT/2000/XP workstations.
Experienced with installation, configuration, and maintenance of Windows NT and 2000 servers, as well as Windows 95, 98, Me, NT, 2000, and XP workstations.
Experienced with installation, configuration, and maintenance of Windows 2000 Terminal Server for providing Thin-Client Windows access to UNIX workstations and RDP terminal appliances.
Also familiar with Amdahl 5995, Book Manager, CA-Manager, CNT, ESCON, Hitachi G9, HMC, IBM 9021, IBM 9672, InfoMan, JCL, JES2, JobTrac, LPAR, MAXM, MIMGR, MVS, NetView/AOC, Omegamon, T-Bar, TSO/ISPF/SDSF, VTAM, and XCOM.

Experience

2000 - Current: Senior Unix Systems Administrator
ST MICROELECTRONICS, INC., Regional IT/CAD, Phoenix

2000 - Current: Consultant
BSD SYSTEMS - COMPUTER CONSULTING, TECHNICAL SUPPORT, and INTERNET SERVICES
An Information Technology Jack-of-all-Trades. Perform contract technical support on all flavors of UNIX, Linux, and Windows systems. On-site and remote trouble-shooting of systems and networks. Installation of hardware and software. Complete small office installations. Creating, maintaining, and hosting websites, email, and other network services and building office Intranet servers.

1999 - 2000: Senior Systems Administrator
AMERICAN EXPRESS, Voice Automated Technologies
Responsible for System Administration, installation, and maintenance of Sun E250 and E450 servers, Sparc, UltraSparc, and SunRay workstations, and Sun systems integrated into Periphonics VPS/is voice response units in the Voice Automated Technologies Laboratory. Create and maintain user accounts, home directories, printer connections, gateway routes, IP allocations, and general server and workstation configurations. Maintain department's web, DNS, and email server and NIS+ server. Assist with maintaining library of backup tapes. Coordinate maintenance and upgrades of Periphonics VPS/is hardware.

1998 - 1999: UNIX Systems Specialist I
AMERICAN EXPRESS, Distributed Operations
Responsible for monitoring systems to ensure 24 hour availability. Roles include system monitoring and tuning systems running Solaris and AIX. Responsibilities include monitoring CPU and disk utilization. Adding and removing user accounts. Backup and restoration of file systems. Troubleshooting and repair of system and network failures. Implementing approved and tested upgrades and procedures. Documenting procedures and implementations. Monitoring network and system security.

1997 - 2000: Consultant
FOX DATA SYSTEMS
Perform installation, configuration, and administration of UNIX firewall, gateway, proxy, DNS, web, email, and file servers. Design and build Local Area Networks, trouble shoot UNIX servers and Windows 95/98 workstations. Wrote prototype of TrainFrame for GLOBAL SOLUTIONS CONSULTING, INC. and was instrumental in production of their first release version. Perform installation, configuration, administration, and troubleshooting of NetBSD, FreeBSD, Linux, and SCO UNIX systems on x86 and sparc platforms.

1989 - 1998: MVS Lead Operations Specialist
AMERICAN EXPRESS, Mainframe Operations
Responsible for ensuring 24 hour availability and integrity of all IPC mainframe systems, making decisions and recommendations which could have immediate impact to a worldwide user community and direct impact to the profitability of Travel Related Services. Directing the efforts of less experienced operators. Managing the Maxm Automation Team for improved system monitoring and enhanced operator functionality. As Senior Operations Specialist, trained and assisted less experienced operators. Created FxOutage to record and track system outages from multiple departments, for which an award was received. As Operations Specialist, monitored systems and performed changes. As Console Operator II, organized work flow in the Tape Library. Created D21 Training Guide, for which an award was received.

1988 - 1989: Systems Operator
PHOENIX MEMORIAL HOSPITAL
Responsible for system monitoring, batch processing, and trouble shooting terminal communications with no direct supervision. Installed, customized, and maintained PC hardware and software. Automated SAS applications for Accounting and created an Inventory Tracking database for Central Processing.

1983 - 1988: Data Processor, Petty Officer Second Class
UNITED STATES NAVY
Supervised Computer Operations. Scheduled Online and Batch Processing. Established new procedures, improving security for classified data. As Computer Operator, performed batch processing and coordinated output, providing statistical reports, payroll, stock listings, punched cards, and tape files. Recovering, backing out, and rerunning jobs, recreating tapes, and requeing files as required.